We always want you to love your purchase, but in the instance that you don't, you can easily swap these items out at B31 or by mail.
We accept exchanges or offer Store Credit as long as we receive your return within 14 days of purchase & all items have tags attached, are in the original condition (free of odors, stains, & damage), & items are accompanied by a receipt. All Accessories & Clearance are final sale & will not be included in exchanges.
Not local? No problem.
Package & ship your items back to us following the guidelines listed above, including a copy of your receipt. We will contact you when we have received your return & will process the exchange for your Store Credit.
Boutique31 is not responsible for return shipping fees & has the right to refuse exchange on any item(s) not fit for restocking.